Shopify Plus Partner Agency

Shopify Design
& Strategy
That Converts

Expert Shopify strategy and data-led design for brands ready to grow. Founder-led. Conversion-focused.

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Brands we've had the pleasure of working with

Brands we've helped
make unforgettable

Urban Folk is a creative consultancy on a mission to solve the most complex problems in the digital space.

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Client GMV Enabled
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Years in Digital
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Years on Shopify
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Websites Launched
Beauty & Cosmetics Food & Beverage Home & Living Health & Wellness Fashion & Apparel Consumer Electronics Jewelry Luxury Goods Subscription Commerce Regulated Industries Automotive Custom Furniture Industrial Goods

A Proven Approach to Shopify Growth

I. DATA & INSIGHTS

We start by understanding what's actually happening — not guessing.

I. DATA & INSIGHTS

UX Research

We uncover where users drop off — and why — so we can remove friction and unlock conversion opportunities.

Heuristic Audit Heatmaps User Testing

I. DATA & INSIGHTS

Strategic Audits

We identify what's holding your store back — and prioritize the changes that will drive the biggest impact.

Gap Analysis CRO Audit

I. DATA & INSIGHTS

Usability Testing

We watch real users interact with your store to validate decisions and expose what's not working.

Moderated Sessions Task Analysis

II. STRATEGIC UX DESIGN

Then we design experiences that guide users toward action.

II. STRATEGIC UX DESIGN

UI Design & Brand Development

We design experiences that don't just look good — they guide users toward action.

Figma Prototypes Design Systems

II. STRATEGIC UX DESIGN

Conversion Rate Optimization

We continuously test and refine your store to turn more traffic into revenue.

A/B Testing Conversion Funnels

II. STRATEGIC UX DESIGN

Ecommerce Strategy

We define the roadmap — what to build, what to fix, and what will move the needle fastest.

Brand Systems Design Systems

III. TECHNICAL EXCELLENCE

Finally, we build and optimize for performance at scale.

III. TECHNICAL EXCELLENCE

Custom Shopify Development

We build high-performance Shopify experiences that support scale, flexibility, and growth.

Shopify Plus Liquid Headless

III. TECHNICAL EXCELLENCE

Performance Optimization

We improve speed and performance to reduce drop-off and increase conversion.

Core Web Vitals Lazy Loading

III. TECHNICAL EXCELLENCE

Tech Stack Architecture

We design your tech stack to scale — connecting the systems that power your business.

ERP OMS Data Infrastructure API Integrations

Get actionable Shopify answers in just 48 hours.

Free 48-Hour UX
Health Check

UX UI

A fixed-fee diagnostic that identifies the top 5 revenue leaks on your current site.

$2,000 $FREE
Limited Time Offer

Claim Your Free Audit

The best tools,
in the right hands

Design-led thinking for growth-obsessed brands.

Most builds land in the 8–12 week range, depending on complexity. We don't rush launches — we focus on getting the strategy, UX, and performance right the first time.

Yes. While Shopify is our core platform, we also work on non-Shopify experiences — including WordPress, custom builds, and brand systems.

Our focus is on commerce and conversion. The same principles apply whether you're selling products or generating leads — there's always a goal, and our methodology is built to achieve it.

We work on fixed-fee builds and ongoing growth partnerships.

Many of our clients stay with us long-term — not for maintenance, but for continuous improvement. We focus on measurable, revenue-driving work that compounds over time as your business grows.

Yes — that's where most of the value happens. We stay involved through CRO, testing, and continuous optimization to keep your store improving after launch.

You work directly with senior experts — not layers of account managers. That means sharper thinking, faster execution, and no wasted budget on overhead.

Ready to build
something great?

Whether you're launching a new brand, re-platforming an existing store, or looking to grow — we'd love to hear what you're working on.

Book a 15-minute intro call with Matt
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Matt Humphreys Urban Folk Founder & Lead Strategist
George Brown Polytechnic Professor
For the last two decades, Matt Humphreys has been solving problems in the digital space. Hailing from a small town in Northern Ontario, his expertise in User Experience Design has been honed through the delivery of award-winning experiences for his clients across North America. Matt literally preaches what he practices: he is a respected Professor at the Centre for Business and the Faculty of Design at George Brown Polytechnic.
Matt Humphreys
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